Delivery

FREE DELIVERY IN THE UK ON ORDERS OF £15 & OVER

Free delivery on orders of £15 & over within the UK. For orders under £15 a delivery charge of £2.75 will be applied.  Delivery will be made by Evolution Eyewear Ltd (EEL) for delivery to the place specified by the customer. EEL will use Royal Mail Tracked 48 postal service for delivery – in 95% of cases delivery will be made within 2 days. Customers have the option to pay a charge of £3.95 if they opt to use the Tracked 24 service in which case delivery (in 95% of cases), will be made the next working day.

Delivery Cost Details
Royal Mail Tracked 48 FREE / £2.75 Free if your order is £15 & over. £2.75 for orders under £15. Delivery estimate 2-3 days.
Royal Mail Tracked 24 £3.95 Delivery estimate 1-2 days
Next day delivery (weekday) £7.50 Order before 3pm for delivery the next working day.
Next day delivery (Saturday) £10.50 Order before 3pm Friday for delivery on Saturday.

Next Day Delivery

For UK customers requiring urgent delivery we are able to offer a next day delivery for an additional charge of £7.50. Orders placed by 3pm (weekdays) will be sent out the same day for delivery the next day – please note that if you opt for this service an order received after 3pm will be despatched the next working day. For example, an order received up to 3pm on a Monday will be sent out the same day for delivery on Tuesday; an order received after 3pm on Monday may be despatched on Tuesday for delivery on Wednesday.

Saturday delivery (for orders placed on a Friday by 3pm) is available but the charge is £10.50.

Christmas and New Year Delivery Information

We will do our very best to ensure you receive your order before Christmas.  We use Royal Mail to despatch our orders and they give the following guidelines:

Royal Mail Tracked 48 – please place your order before 2.00pm on Tuesday 21 December 2021.

Royal Mail Tracked 24 – please place your order before 2.00pm on Wednesday 22 December 2021.

Next Day (Royal Mail Special Delivery Guaranteed) – please place your order before 2.00pm on Thursday 23 December 2021.

International Delivery

We cannot guarantee delivery before Christmas, there are still delays due to ongoing COVID-19 reduction measures and reduced air transport capacity. Royal Mail give the following recommended last posting dates:

  • Wednesday 1 December – Caribbean
  • Monday 6 December – Australia, Greece, Italy, New Zealand and Portugal
  • Wednesday 8 December – Africa, Central and South America, Asia, Far and Middle East
  • Friday 10 December – Cyprus, Eastern Europe (except Czech Republic, Poland and Slovakia), Malta, Sweden and Turkey
  • Monday 13 December – Canada, Czech Republic, Finland, Poland and USA
  • Thursday 16 December – Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland

Our offices will be closed Friday 24 December 2021 until Thursday 30 December 2021 – no orders will be despatched during this time.

Orders placed after 2pm Thursday 23 December 2021 will be processed on Thursday 30 December 2021.

Our offices will also be closed Friday 31 December 2021 and Monday 3 January 2022 – no orders will be despatched.

Orders placed after 2pm Thursday 30 December 2021 will be processed on Tuesday 4 January 2022.

International Delivery

For non-UK customers EEL uses the Royal Mail International Tracked service. Delivery charges will be applied at checkout as follows:

Europe – £9.50 / Rest of the World – £11.50

International orders do not include tax. Please note any customs or import tax levied once the package reaches your destination country will be your responsibility.

Despatch Aims

All products will be despatched within 2 working days of the order being placed. EEL always aims to despatch the same (working) day.

In the event that EEL is unable to despatch the order within 2 working days, EEL will contact the customer to advise of the situation and the customer can either cancel the order or agree a later delivery date.